Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Frequently Asked Questions
… --- === [ Our Production ] === --- …
Chemically etching copper is a centuries old process. Designs are positioned on a copper plate and laid in a chemical bath that slowly eats away at the metal and transforms the designs into the copper's surface.
This technique was originally used primarily for print making. Etched copper plates would be inked and then used to stamp news print or other various print materials.
In our production, we have taken the process to another level using the copper as the canvas to display the etchings as artwork. Patinas and fills are applied to accent our designs.
Our copper pieces are finalized with a protective durable lacquer/wax which provides tarnish protection as well as superior resistance to UV light and salt air environments.
[ Each piece is unique and one of a kind ]
Due to the unpredictable nature of our process, each piece has its own characteristics that cannot be replicated. The smooth or rough textures and subtle hues are created based on elements such as weather conditions and application of specific organic chemicals applied for various durations.
The etched surfaces of a finished piece will have slight imperfections giving a rustic appearance. You may see several pinholes and lifted areas on your piece. More often than not, these “imperfections” add beauty and texture to the finished piece.
Our goal is to provide you with a life-enhancing product that fits your personal style and that honors your home or office decor.
[ Custom and personalized orders ]
Custom work is always welcomed! All items in my copper shop can be customized or personalized. Copper Art Designs prides itself on providing one of a kind custom copper artwork and commemorative art pieces made specifically for you!
We love working with our customers, if you can dream it, we will do our very best in handcraft it!
Our artwork or our ability to etch your commemorative art pieces (e.g. award plaques, wedding invitations, bookmarks, etc.) into copper is unique due to the intricate creation process which is all handcrafted and involves designing, hand-tooling and if required some natural patinas to be applied on to the copper.
[ What is your cancellation policy? ]
There is a cancellation fee of 25% if you cancel your order after your draft proofs have been approved. When you place an order and commit to using our service, we immediately begin working on your personalized draft proofs on all personalized copper artwork.
The customization and design process is included in the pricing of our copper artwork and after it has been completed we cannot refund that part of the cost. Once you have approved your draft proofs and the production process has been started, you cannot cancel your order.
[ Shipping & Delivery ]
Standard shipping time for our copper artwork is approximately one week from draft proof approval. Your order will ship to the address you choose during checkout on Etsy. To ensure no delays please double check your order and address before it is placed.
The processing time for orders is currently 5-7 working days. On custom & personalized orders there may be some additional time and you will be notified.
“Rush Orders” is also offered as a separate offer listing.
However, I firmly believe in Quality Assured process, so please understand that on certain “Copper Artwork” it is impossible for me to get orders out in less than one week.
Please contact me if you are not willing to wait up to 10 business days for your order.